IMPLEMENTATION GUIDES

Enterprise rollout playbooks — done right

Real playbooks built from hundreds of workforce rollouts. Choose your tier, follow the timeline, and go live with confidence — whether you are 10 employees or 10,000.

No commitment · All tiers include free trial · Live in days
Team collaborating on implementation planning in a modern workspace
ONBOARDING TIERS

Three ways to roll out — pick what fits

Every business is different. Choose the level of support, speed, and customization that matches your team size and complexity.

Starter

Self-serve

1–2 weeks
  • Step-by-step setup wizard
  • Import employees via CSV
  • Standard geofencing rules
  • Community support + docs
  • Basic reporting templates
Start free setup
Most Popular

Professional

Assisted

5-day rollout
  • Dedicated onboarding specialist
  • Data migration from ADP / Paycom / UKG
  • Custom geofencing + break rules
  • Manager training sessions
  • Priority email + chat support
  • Rollout success metrics dashboard
Book assisted onboarding

Enterprise

Managed

Custom timeline
  • White-glove project management
  • Multi-site / franchise rollout
  • API integrations + SSO setup
  • Custom compliance rule engine
  • 24/7 phone + dedicated Slack
  • Quarterly business reviews
Talk to solutions
5-DAY PROFESSIONAL ROLLOUT

From zero to live in one work week

Our assisted onboarding is designed to get your entire team operational without disrupting operations.

1
Day 1

Discovery & data prep

We review your current systems, employee data, and compliance requirements. You receive a tailored migration plan and CSV templates.

2
Day 2

Import & configure

Bulk import employees, set up locations, geofences, and break rules. Our team validates every configuration live.

3
Day 3

Manager training

Live 60-minute session for every supervisor — clock approvals, shift editing, PTO requests, and reporting.

4
Day 4

Employee launch

Deploy kiosk devices, send mobile app invites, and run a soft launch with a pilot group of 5–10 employees.

5
Day 5

Go-live & hypercare

Full production cutover with our team on standby. Real-time Slack channel for the first 48 hours of live operations.

INDUSTRY PLAYBOOKS

Tailored for your sector

Each playbook is built from real customer deployments and covers the edge cases specific to that industry.

28 pages

Logistics & 3PL

Multi-site geofencing, shift differentials, and DOT hour-limit compliance for warehouses and distribution centers.

34 pages

Healthcare

24/7 scheduling, role-based permissions, credential tracking, and patient-billing time allocation.

22 pages

Retail & Hospitality

High-turnover onboarding, kiosk clock-in, seasonal staffing, and tip-pool compliance.

26 pages

Field Services

Mobile clock-in with GPS verification, job-code tracking, mileage reimbursement, and client billing.

Coming soon

Manufacturing

Shift swaps, job costing, machine downtime tracking, and union-rule compliance for production floors.

Support team helping a customer with implementation
ONGOING SUPPORT

We do not disappear after go-live

Dedicated success manager

Every Professional and Enterprise customer gets a named point of contact who knows your business, not a ticket queue.

Quarterly health checks

We proactively review your setup, suggest optimizations, and alert you to new features that save time or reduce risk.

Same-day issue resolution

92% of support requests are resolved within 4 hours. Enterprise customers get a private Slack channel with our engineering team.

Ready to roll out Smartclocksystems?

Pick your tier, download your playbook, or book a 20-minute walkthrough with a rollout specialist.

No commitment · Live in days · Cancel anytime